urban Chili Handels GmbH

Right of withdrwal – cancellation

also in our conditions

23. Right of withdrawal

In the event that you are consumer, so the purchase too
Which are predominantly neither commercial nor commercial
Independent professional activity, you have a right of withdrawal in accordance with the following provisions.
Right of revocation You have the right to revoke this contract within a period of fourteen days without giving reasons.
The period of revocation shall be fourteen days from the date on which you or a third party you designate, which is not the carrier, has or has taken possession of the goods. To exercise your right of revocation, you must contact us


Company: urban Chili Handels GmbH
Address: Greite 6c, 6421 Rietz, Austria
E-Mail: info@urbanchili.eu
By means of a clear statement (for example, a letter or e-mail sent by mail) about your decision to revoke this contract,
inform. In order to maintain the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of withdrawal If you revoke this contract

We have paid you all the payments we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have a different type of delivery than the one offered by us, Most favorable standard delivery), to be returned immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has been received by us. For this repayment we use the same
Means of payment you used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees.
We can refuse the refund until we return the goods
Or until you have demonstrated that you have returned the goods, whichever is earlier.
You have to return the goods to us or at the latest and within fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected when you send the goods before the end of the deadline of 14 days.
They bear the immediate cost of returning the goods.

Severability clause

Should individual provisions of these General Terms and Conditions be or become invalid or impracticable in whole or in part, this shall not affect the validity of the remaining conditions.

Dear customer,
We assure you, however, that we
You – see our customers as No.1 our business relationship. If you have any kind of disagreement, you can be sure that you have a partner in us!

Rietz, Jannuar 2017